2. Information we collect
Personal data means any information (whether true or not) relating to you which allows us to identify you, such as your name, contact details, payment details and information about your access to our website.
We may collect personal data from you when you:
(a) use our Services (either directly or indirectly through our trusted third party partners);
(b) create an Account;
(c) use our Site and/or App and other websites accessible through our Site and/or App;
(d) participate in a survey or competition on our Site or App; or
(e) contact us.
Specifically, we may collect the following categories of information:
a. Name, home address, e-mail address, telephone number, passport or other recognized personal ID card numbers and details, credit/debit card or other payment details, cryptocurrency wallet information;
b. Advance User Information, which includes your name, nationality, date of birth, gender, passport or ID number, expiry date and country of issue;
c. Transaction history and data analytics, including information related to your Transactions;
d. Information about your use of our trusted partners' products and services (if any);
e. Information about your use of our Site and/or App;
f. The communications you exchange with us or direct to us via letters, emails, chat service, calls, and social media; and
g. Location, including real-time geographic location of your computer or device through GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, if you use location-based features and turn on the Location Services settings on your device and computer.
Personal details about your physical or mental health, alleged commission or conviction of criminal offences are considered "sensitive" personal data under applicable data protection laws. We will process any such data only if you have given your explicit consent, or it is necessary, or you have deliberately made it public.
At all times, you are not under any obligation to provide the information to us. However, in the event that you choose to withhold certain information or to revoke permission for us to receive the information, this may result in us being unable to provide certain aspects of our Services to you.
In the event that you provide us with any information relating to a third party (e.g. information of your spouse, children, parents, and/or employees), you represent and warrant to us that you have sought for and obtained the consent of the relevant third party to provide us with their information for the respective purposes.